Shipping & Returns
All orders are shipped from Missouri. While orders are typically shipped within 2-3 business days, please allow 2 weeks for "made to order" items. Orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped and delivered.
Bornstar is not liable for any misplaced or stolen packages. If the address provided to us upon checkout matches the exact address we have shipped your order to, and your tracking number reads as successfully shipped - we are not held responsible if your package has been misplaced. Stolen / lost packages are non-refundable. Certain misunderstandings may apply but evidence must be recorded.
Orders can be returned for free within 15 days of the order being placed. All returned items must be in new unworn condition with tags still attached. Returned items received in any other condition will be sent back at your expense unless otherwise agreed upon. We are unable to accept returns after 15 days from time of order. You can contact Welcometogalore@gmail.com to initiate your return.